- Apps like Shazam and Google voice service do not work either, because no sound can be recorded. Device already reset to factory settings, without success. Very annoying as the device is also used for business. Customers now hear themselves or hang up the phone because they can't hear me. Device: Huawei P30 Pro VOG-L29 EMUI: 11.0.0.147 If the audio components are working properly, restart your phone or change the audio source and try again. If any issues are found, back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance. Method 3: Using Sound Settings Shortcut. Some Huawei P20 lite Android devices offer a quick shortcut to access sound settings directly from the notification panel. Here's how to use it: Swipe down from the top of the screen to open the notification panel. Look for the sound or volume icon, usually represented by a speaker or sound waves. Reset Procedure for not pairing left or right side Hello Friends, If you have a huawei FreeBuds and some issues to pairing or connecting Bluetooth, then sure you are not the first one! You can try the follow steps: 1. Put the left or right one in the case and follow the factory reset. qeowRr9.